Buy Used and New Colin Armistead Books

Inspired Customer Service: Strategies for Service Quality

by etc., Graham Clarke, David Clutterbuck, Colin Armistead

ISBN 13: 9780749408268

Format: Paperback (256 pages)
Publisher: Kogan Page Ltd
Published: 30 Nov 1993

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Managing Business Processes: BPR and Beyond

by Colin Armistead, Philip Rowland

ISBN 13: 9780471954903

Format: Paperback (376 pages)
Publisher: John Wiley & Sons
Published: 13 Sep 1996

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